Privacy Policy

CoachMedia Web Tech collects information necessary to deliver our services effectively and to communicate with our clients and website visitors. The types of information we collect depend on your interaction with our website and services.

Personal information is collected solely for service delivery and customer support. We do not collect more information than is reasonably necessary for the purposes outlined in this policy.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name and contact details (email address, phone number)
• Company or business name and address
• Project requirements and business details
• Communication records and support enquiries

This information is used to respond to enquiries, prepare project proposals, deliver services, and provide ongoing customer support.

Payment information is processed through secure third-party payment providers. CoachMedia Web Tech does not store complete credit card numbers, bank account details, or other sensitive payment credentials on our servers.

We partner with reputable payment processors who comply with industry security standards. All payment transactions are encrypted using secure socket layer (SSL) technology.

When you visit our website, we may automatically collect certain information about your device, including your web browser type, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse our website, we collect information about the individual web pages you view, what websites or search terms referred you to our site, and information about how you interact with our website.

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

The information we collect is used for the following purposes:

• To provide, operate, and maintain our services
• To process transactions and send related information
• To communicate with you, including responding to enquiries and providing customer support
• To improve, personalise, and expand our services
• To understand and analyse how you use our website and services
• To develop new products, services, features, and functionality
• To send you promotional communications (with your consent)
• To detect, prevent, and address technical issues and security threats

Reasonable security measures are implemented to protect user data. We employ administrative, technical, and physical safeguards designed to protect the personal information we maintain against accidental, unlawful, or unauthorised destruction, loss, alteration, access, disclosure, or use.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analysing how our services are used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

User information will not be sold to third parties. We do not rent, sell, or share your personal information with third parties for their direct marketing purposes without your explicit consent.

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our terms of service or protect our rights, property, or safety.

Users may request updates or deletion of their personal information where applicable. Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements.

When we no longer need to use your personal information, we will delete it from our systems and records or anonymise it so that you can no longer be identified from it.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us:

CoachMedia Web Tech
Email: coachmediawebtechnologies@gmail.com
Website: www.coachmediaweb.com

We will respond to your privacy-related enquiries as promptly as possible.